Trial Policy Information

Saddles purchased through our website come with 2 options: Final Sale and Trial. For information about our Final Sale option, please see our Final Sale Policy page. Accessories are final sale only.

Effective 1/22/24: there will be a 2.6% restocking fee charged on any returned saddle. This is due to the fact that the payment processor does not refund the transaction fee charged to the merchant. This is industry standard on transaction fees for returns.

If you check the saddle out on trial and then change your mind before it ships, you still get charged the 2.6% transaction fee as the bank has already charged that percentage fee to our company when you placed the order for the saddle.

The trial period serves as your opportunity to inspect and test ride the saddle in order to ensure the correct fit for you and your horse. Please carefully read all of the information on this page before taking a saddle on trial.

  • All saddles are sold as-is with no warranty.
  • At the time of your order, you will be charged for the saddle plus shipping and insurance. Shipping and insurance rates are below.
  • Length of trial is 3 days, not including date of delivery. Extensions of the trial period are available as needed by request.
  • Saddle must be postmarked returned no later than the 3rd business day of the trial if being returned. (Exceptions can be made as long as we are contacted and agree on a day)
  • Saddle needs to be returned in same condition for full refund of saddle purchase price (minus restocking fee).
  • Ship saddle for return insured with a signature requirement. Acceptable shipping methods are UPS, FedEx or DHL (please do not use post office to ship saddle back).
  • The purchase price of the saddle is refundable if you need to make a return, however the shipping and insurance is non-refundable, and a 2.6% restocking fee will be deducted from the refund.
  • Refund for saddle will take place within 1 business day after saddle arrives safely and in the same condition back to Maryland Tack Exchange.

Please note: if you take a saddle on trial and decide to keep the saddle, the price you pay is the trial price. You do not get a credit back for the final sale price difference.

 

Shipping & Insurance for Trials

Shipping within the Continental USA is $74.95 (includes insurance).

Shipping to Hawaii and Alaska is $150.00 (includes insurance).

No trials outside the US. Sorry, no exceptions to this policy.

**Note: if you take a saddle on trial and wish to return it, you are responsible for the return shipping charges.**

Payment Options

Maryland residents will be charged a 6% Sales Tax, and Florida residents will be charged 6.5% Sales Tax at checkout.
Maryland Tack Exchange allows two ways for payment of your saddle. Online (credit card) is the quickest and easiest way to make a purchase. To buy or take a saddle on trial via credit card, choose either the "Final Sale" or "Trial" option and click Add to Cart, then simply follow the checkout process. Shipping with insurance charge will be included in your total checkout price.
We also accept a certified cashiers check. (PLEASE NOTE: a cashiers check will be held for 2 days to make sure the check clears.)

If you want to purchase or take one of our saddles on trial and want to pay via cashiers check you will need to fill out our contact form so that particular saddle can be put on hold while the check arrives. NO SADDLE WILL BE HELD MORE THAN 12 HOURS UNLESS PAYMENT IS RECEIVED OR WE HAVE PROOF THAT A CASHIERS CHECK WAS MAILED WITH A TRACKING #. NO EXCEPTIONS.

General Terms & Conditions

In addition to our Trial Policy and Final Sale Policy, you agree to the following terms and conditions by using this site:
Under no circumstances shall Maryland Tack Exchange, LLC and all of its officers, directors, owners or employees of Maryland Tack Exchange, LLC be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result, whether in an action of contract, negligence or other action, arising out of or in connection with the use or performance of the website, information available in the website, delivery of the goods or the merchandise itself.

Any disputes arising under these Terms and Conditions will be governed by the laws of Maryland.
Copyright and Trademarks of The Maryland Tack Exchange web site and logo are trademarks owned by Nicole Scullion. Other designated trademarks and brands are the property of their respective owners. No part of the website may be copied or reproduced in any manner without the written authorization of Nicole Scullion. The use of such material is a violation of copyright laws and other proprietary rights and is strictly prohibited.

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